Motherswork only ships within Singapore currently.
Orders are processed and shipped Monday through Friday. Once items have been processed and picked up, our courier will normally deliver within the next day.
COVID-19 Circuit Breaker Update
Standard/Free Shipping orders can expect delays during Circuit Break period. Our courier estimates that standard/free shipping may take 5-7 working days due to high order volume island wide. We do apologise for the slower delivery timing. You may consider the same day shipping option if you have an urgent need.
COVID-19 Circuit Breaker Update
Due to the developing COVID-19 situation, Express shipping will be changed to Same Day Shipping. Same Day Shipping will apply to orders placed before 12PM between Monday - Friday. Buyers can expect to receive their orders on the same day after 12PM.
We know a lot of parents are either at home or would like to remain home during this time. We will be reducing our minimum purchase amount to 30 SGD to help families who would like to purchase online. For orders below 30 SGD there will be a flat shipping rate of 6 SGD.
Local Assembly Service via Motherswork Delivery Team
Cots/Cotbeds: $50 per location
Playhouses: $150 per set
Estimated Delivery Time: 3 to 7 working days
Overseas Shipment Worldwide
Do email us at firstname.lastname@example.org with the product and shipping address. Thereafter we will give you a shipping quotation and approximate shipping time. Please note that any taxes or duty imposed by the country's Immigration (at the discretion of the Authorities) if any is entirely payable to the recipient. You may wish to call the immigration authority to check on customs clearance before you proceed with your order. Mothers Work will not issue refund for goods held by customs.
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at email@example.com with details of the product and the defect. Do ensure that items returned are in original condition with its original packaging, parts and accessories to qualify for goods return within 7 days after delivery.
Product(s) to be exchange must be of the same value or higher. A top up will be required if the value is higher.
For returns, the same value will be refunded as Motherswork voucher, excluding delivery charges, promotional discounts. Upon approval of return & refund request.
We are unable to facilitate any exchange or refund at our brick and mortar unless otherwise stated.
Strictly no refund/exchange for the following:
We will only refund your paid orders if your request meets any of the following conditions:
Refunds will be given at the discretion of the Company Management.
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Premium Ikan Bilis from Pangkor Because we believe that our children only deserves the best and the finest. Lilo only uses premium ikan bilis from Pangkor, the number 1 place to get Ikan bilis. We also use gutless ikan bilis but with bones intact, which is a good source of calcium. So that our kids gets all the goodness. Food Grade Containers We use food grade containers that are airtight and recyclable. As much as the quality of ikan bilis is important, we believe that the containers containing the goodness are just as important. We want it to be airtight to preserve the goodness of Lilo Ikan Bilis Powder. The cute containers are also recyclable! Small Fish but Huge Source of nutrients Ikan Bilis contains calcium, iron, magnesium, phosphorus,potassium, sodium and zinc. Anchovies are a good source of vitamins such as thiamin, riboflavin,niacin, folate, vitamin C, vitamin B12, vitamin B6, vitamin A, vitamin E and vitamin K and its also a source of DHA! Fragrant yet not salty As a firm believer of not adding salt to my daughter’s meals, I use ikan bilis powder as a substitute to enhance the flavours for her meals. All the ikan bilis are washed and soaked to remove the saltiness and baked to perfection to achieve a fragrant consistency. Zero Preservatives and addictives With no preservatives and addictives added, the ikan bilis are dried and baked to preserve the goodness. Because I’m a mother too, I understand the joy of seeing our kids eating heartily and well. I hope your family will enjoy Lilo Homemade Ikan Bilis as much as we do! Love, Lilo
"Why need to wait? Don't you have stock?" are some of the common questions raised by mamas. Because Lilo is baked, bottled and packed FRESH upon order weekly. We take every process seriously, hygiene to us is very important. The bottles we use are sterilized food grade bottles and during bottling process, gloves are on at all times. To bring you the freshness of the sea, goodness of premium ikan bilis, all in a bottle. Thank you for loving Lilo. =)
I’ve always had to think of food for my toddler while being to make my husband tummy happy. Thus, I’ve been tweaking and coming up with recipes to satisfy both of them. Am documenting it down so it can benefit more busy mamas with limited time and yet we want a decent meal for our family!