Motherswork only ships within Singapore currently.
Motherswork offers free standard shipping for all orders above $60. For orders below $60 there is a flat shipping rate of $6. Standard shipping usually takes three to five working days for the order to be processed and delivered. Orders are processed and shipped Monday through Friday. Once items have been processed and picked up, our courier will normally deliver within the next day. For urgent orders, please use our Same Day Shipping at an additional charge of $10.
COVID-19 Circuit Breaker Update
Due to the developing COVID-19 situation, Express shipping will be changed to Same Day Shipping. Same Day Shipping will apply to orders placed before 12PM between Monday - Friday. Buyers can expect to receive their orders on the same day after 12PM. We are unable to process Same Day Shipping for orders placed during weekends and public holidays. The orders will be delivered on the next working day.
Self-Collection @ Motherswork Great World
Self-Collection is only available at Motherswork Great World, located at Great World City,
1 Kim Seng Promenade
Mon - Sun : 10AM - 9PM
Tel: 6738 5886
If you have selected Self Collection @ Motherswork Great World during check-out, a self-collection confirmation email will be sent to you within 3-5 working days.
Important: Please do not collect your order(s) until you have received the self-collection confirmation email. If you do not receive an email after 5 working days, please check your spam or junk email folders. If you still do not receive an email, please contact our customer service at firstname.lastname@example.org.
What happens after you have received your confirmation email?
Kindly arrange to collect your orders within 14 days after receipt of the e-mail. Orders that are not collected within 14 days will be returned to our warehouse located at 8 Lorong Bakar Batu #05-12 Singapore 348743. Please contact our customer service at email@example.com before heading to our warehouse. Collection at our warehouse is available between Mondays and Fridays, excluding public holidays, from 9am to 12pm and 2pm to 4pm. Orders which remain uncollected for 60 days from the self-collection confirmation email date shall be forfeited at the discretion of Motherswork Pte. Ltd. without refunds.
Local Assembly Service via Motherswork Delivery Team
Cots/Cotbeds: $50 per location
Playhouses: $150 per set
Average Booking : 3 to 7 working days
Overseas Shipment Worldwide
Do email us at firstname.lastname@example.org with the product and shipping address. Thereafter we will give you a shipping quotation and approximate shipping time. Please note that any taxes or duty imposed by the country's Immigration (at the discretion of the Authorities) if any is entirely payable to the recipient. You may wish to call the immigration authority to check on customs clearance before you proceed with your order. Mothers Work will not issue refund for goods held by customs.
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at email@example.com with details of the product and the defect. Do ensure that items returned are in original condition with its original packaging, parts and accessories to qualify for goods return within 7 days after delivery.
Product(s) to be exchange must be of the same value or higher. A top up will be required if the value is higher.
For returns, the same value will be refunded as Motherswork voucher, excluding delivery charges, promotional discounts. Upon approval of return & refund request.
We are unable to facilitate any exchange or refund at our brick and mortar unless otherwise stated.
Strictly no refund/exchange for the following:
To do a return, customers can make their way to either Motherswork Headquarters OR Motherswork@Great World.
Returned item will be assessed and buyer will be notified after 2 Working Days if the returned item is eligible for return.
(Please attach a note with the order Number to the return , E.g. #1005)
If Return is not accepted, Customer may:
- Collect back the items at the point of return; OR
- Request to send back item with Motherswork appointed courier ($6)
If Return is accepted :
Motherswork Points equivalent to the item returned will be credited to your account.
$1.00 = 100 Points
$59.90 = 5990 Points
Refunds will be given at the discretion of the Company Management.
8 Lorong Bakar Batu
Mon - Sat : 10AM - 5PM (1-2PM Break)
Motherswork @ Great World
1 Kim Seng Promenade
Mon - Sun : 10AM - 9PM
Your Feedback is so Important to us!
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Premium Ikan Bilis from Pangkor Because we believe that our children only deserves the best and the finest. Lilo only uses premium ikan bilis from Pangkor, the number 1 place to get Ikan bilis. We also use gutless ikan bilis but with bones intact, which is a good source of calcium. So that our kids gets all the goodness. Food Grade Containers We use food grade containers that are airtight and recyclable. As much as the quality of ikan bilis is important, we believe that the containers containing the goodness are just as important. We want it to be airtight to preserve the goodness of Lilo Ikan Bilis Powder. The cute containers are also recyclable! Small Fish but Huge Source of nutrients Ikan Bilis contains calcium, iron, magnesium, phosphorus,potassium, sodium and zinc. Anchovies are a good source of vitamins such as thiamin, riboflavin,niacin, folate, vitamin C, vitamin B12, vitamin B6, vitamin A, vitamin E and vitamin K and its also a source of DHA! Fragrant yet not salty As a firm believer of not adding salt to my daughter’s meals, I use ikan bilis powder as a substitute to enhance the flavours for her meals. All the ikan bilis are washed and soaked to remove the saltiness and baked to perfection to achieve a fragrant consistency. Zero Preservatives and addictives With no preservatives and addictives added, the ikan bilis are dried and baked to preserve the goodness. Because I’m a mother too, I understand the joy of seeing our kids eating heartily and well. I hope your family will enjoy Lilo Homemade Ikan Bilis as much as we do! Love, Lilo
"Why need to wait? Don't you have stock?" are some of the common questions raised by mamas. Because Lilo is baked, bottled and packed FRESH upon order weekly. We take every process seriously, hygiene to us is very important. The bottles we use are sterilized food grade bottles and during bottling process, gloves are on at all times. To bring you the freshness of the sea, goodness of premium ikan bilis, all in a bottle. Thank you for loving Lilo. =)
I’ve always had to think of food for my toddler while being to make my husband tummy happy. Thus, I’ve been tweaking and coming up with recipes to satisfy both of them. Am documenting it down so it can benefit more busy mamas with limited time and yet we want a decent meal for our family!