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Dear Valued Customers,


If you have purchased a MamaRoo infant swing (models 4M-005, 1026, and 1037) or RockaRoo infant rocker (model number 4M-012). 4moms, the manufacturer of these products, is offering all consumers a free strap fastener to upgrade their product and ensure the product continues to conform to the highest safety standards.

 

4moms has become aware of a forthcoming update to the US ASTM Standard F2088, a voluntary standard with which the MamaRoo and RockaRoo products comply. This update will shorten the length for tethered straps under the seat of a baby swing or rocker, and so 4moms is taking this proactive step to ensure your product complies with the updated standard. MamaRoo and RockaRoo products comply with all international safety standards including the current version of the ASTM F2088 standard. However, when the swing or rocker is not in use, the restraint straps can dangle below the seat and there is a risk that a crawling infant could become entangled in the straps. This could lead to a strangulation hazard. The strap fastener upgrade will remove this risk and ensure the products comply with the updated standard, in line with our commitment to you and your family.

If you have an infant who can crawl then do not leave your child unattended with the product or stow the product in a safe, inaccessible location. All customers should contact Bao-Na Gan at Bloom & Grow Singapore immediately on +65 6392 5675 or baona.gan@bloomandgrowgroup.com to register for a free strap fastener that will prevent the straps from extending under the seat when the product is not in use. Once you have registered, the strap fastener will be sent to you along with a set of instructions on how to install it. We will also include a link to an instructional video that offers further installation guidance.

 

Should you have any questions, please contact Bao-Na Gan at Bloom & Grow Singapore immediately on +65 6392 5675 or baona.gan@bloomandgrowgroup.com. For more information on strap fastener installation please download from links here:

  • Mamaroo Strap Fastener Installation

 

We appreciate your cooperation and thank you in advance for your participation.

 

Sincerely,
motherswork