Louie Living Pet Toy - Tug Rope (Small)

Delivery Locations

We provide shipping service exclusively within Singapore

Shipping Terms and Conditions
At Motherswork, we offer convenient delivery options to ensure your orders reach you efficiently:

Standard Shipping: $8 (3 to 5 working days)
FREE Standard Shipping: Over $60
 
Standard Delivery Timeline
Standard delivery takes three to five working days for order processing and delivery. Our delivery service operates Monday through Friday. Once items are processed and picked up, our logistics partner (Ninjavan) aims to deliver within the next day.

Orders Placed on weekends and Public Holidays will be processed on the next business day.

*During festive seasons or exceptional circumstances, such as high order volumes or unforeseen events, our team may require an additional 1 to 2 working days to prepare and dispatch your order

Same Day Delivery – Lalamove

For urgent orders, place your order before 12pm to enjoy our Same Day Delivery service at an additional charge of $15. Receive your order between 3pm to 9pm on the same day of purchase.

Kindly note that this the Same-Day delivery service is only available from Mondays to Fridays excluding Public Holidays. A re-delivery fee may apply for unsuccessful delivery attempts that require re-delivery.

At Motherswork, we understand that urgent needs can arise beyond our daily same-day service cut-off times.
Don't fret! We've got you covered with our Priority Express Delivery Service.

How it Works:
If you've missed the daily same-day service cut-off time, simply reach out to our dedicated Customer Service team via WhatsApp text at 92987301. Request for our Priority Express Delivery Service at a nominal fee of $40!

Please note: This special service is available exclusively on weekdays after 12pm ensuring your urgent needs are met promptly.

Local Assembly Service via Motherswork Delivery Team
Cots/Cotbeds: $80 per location
Playhouses: $150 per set
Average Booking : 3 to 7 working days

Self-Collection @ Motherswork Great World
Self-Collection is available at Motherswork Great World, from 10am to 9pm. We encourage collecting your orders on weekdays so as to minimize waiting time and expedite the process of fulfilling your orders.

1 Kim Seng Promenade
#02-118
Singapore 237994
Tel: 6738 5886

Please be informed that this location serves solely as a self-collection point. Kindly note that no exchanges will be accommodated during the collection of orders.

Kindly refrain from collecting your order(s) until you’ve received the self-collection confirmation email.

• If you haven't received an email within 5 working days, please ensure to check your spam or junk email folders.
  (E.g Email Subject Title: Ready for Collection at Great World Store)
• If the self-collection email is still not found, please reach out to our customer service team at sales@motherswork.com.sg for further assistance.

Kindly arrange to collect your order(s) within 7 days after receipt of the e-mail. In the event orders that are not collected within this period, they will be returned to our warehouse located at 8 Lorong Bakar Batu #05-12 Singapore 348743 with additional 7-days extension.  

Please contact our Customer Service team with your Order ID at sales@motherswork.com.sg or WhatsApp text at 92987301 before heading to our warehouse.

Self-Collection @ HQ (Orders placed before 12pm)

8 Lorong Bakar Batu

#05-12

Singapore 348743

Collection at our warehouse is available between Mondays and Fridays, excluding Public Holidays, from 9am to 12pm and 2pm to 5.30pm on the same day of order.

International Shipping

For shipping requests outside Singapore, kindly contact us via email at  info@motherswork.com.sg.

Please provide us with the following details:

Name:
Email address:
Contact No.
Shipping address:

Our dedicated team will assist you in arranging overseas shipping to your specified address