Phil & Teds Lobster

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at sales@motherswork.com.sg with details of the product and the defect. Do ensure that items returned are in original condition with its original packaging, parts and accessories to qualify for goods return within 7 days after delivery.

Product(s) to be exchange must be of the same value or higher. A top up will be required if the value is higher.
For returns, the same value will be refunded as Motherswork voucher, excluding delivery charges, promotional discounts. Upon approval of return & refund request.

We are unable to facilitate any exchange or refund at our brick and mortar unless otherwise stated.

Strictly no refund/exchange for the following:

• soft toys / plush toys
• books & stationery
• adult swimwear
• adult intimates
• bath and skincare products
• all other cleaning products
• all other hygiene products
• items on sale
• any other items at the discretion of Motherswork

RETURNS

To do a return, customers can make their way to either Motherswork Headquarters OR Motherswork@Great World.

Returned item will be assessed and buyer will be notified after 2 Working Days if the returned item is eligible for return.
(Please attach a note with the order Number to the return , E.g. #1005)

If Return is not accepted, Customer may:
- Collect back the items at the point of return; OR
- Request to send back item with Motherswork appointed courier ($6)

If Return is accepted :
Motherswork Points equivalent to the item returned will be credited to your account.

$1.00 = 100 Points
$59.90 = 5990 Points

Refunds will be given at the discretion of the Company Management.