Motherswork only ships within Singapore currently.
Motherswork offers free standard shipping for all orders above $60. For orders below $60 there is a flat shipping rate of $6. Standard shipping usually takes three to five working days for the order to be processed and delivered. Orders are processed and shipped Monday through Friday. Once items have been processed and picked up, our courier will normally deliver within the next day. For urgent orders, please use our Same Day Shipping at an additional charge of $10.
COVID-19 Circuit Breaker Update
Due to the developing COVID-19 situation, Express shipping will be changed to Same Day Shipping. Same Day Shipping will apply to orders placed before 12PM between Monday - Friday. Buyers can expect to receive their orders on the same day after 12PM. We are unable to process Same Day Shipping for orders placed during weekends and public holidays. The orders will be delivered on the next working day.
Self-Collection @ Motherswork Great World
Self-Collection is only available at Motherswork Great World, located at Great World City,
1 Kim Seng Promenade
Mon - Sun : 10AM - 9PM
Tel: 6738 5886
If you have selected Self Collection @ Motherswork Great World during check-out, a self-collection confirmation email will be sent to you within 3-5 working days.
Important: Please do not collect your order(s) until you have received the self-collection confirmation email. If you do not receive an email after 5 working days, please check your spam or junk email folders. If you still do not receive an email, please contact our customer service at email@example.com.
What happens after you have received your confirmation email?
Kindly arrange to collect your orders within 14 days after receipt of the e-mail. Orders that are not collected within 14 days will be returned to our warehouse located at 8 Lorong Bakar Batu #05-12 Singapore 348743. Please contact our customer service at firstname.lastname@example.org before heading to our warehouse. Collection at our warehouse is available between Mondays and Fridays, excluding public holidays, from 9am to 12pm and 2pm to 4pm. Orders which remain uncollected for 60 days from the self-collection confirmation email date shall be forfeited at the discretion of Motherworks Pte. Ltd. without refunds.
Local Assembly Service via Motherswork Delivery Team
Cots/Cotbeds: $50 per location
Playhouses: $150 per set
Average Booking : 3 to 7 working days
Overseas Shipment Worldwide
Do email us at email@example.com with the product and shipping address. Thereafter we will give you a shipping quotation and approximate shipping time. Please note that any taxes or duty imposed by the country's Immigration (at the discretion of the Authorities) if any is entirely payable to the recipient. You may wish to call the immigration authority to check on customs clearance before you proceed with your order. Mothers Work will not issue refund for goods held by customs.
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at firstname.lastname@example.org with details of the product and the defect. Do ensure that items returned are in original condition with its original packaging, parts and accessories to qualify for goods return within 7 days after delivery.
Product(s) to be exchange must be of the same value or higher. A top up will be required if the value is higher.
For returns, the same value will be refunded as Motherswork voucher, excluding delivery charges, promotional discounts. Upon approval of return & refund request.
We are unable to facilitate any exchange or refund at our brick and mortar unless otherwise stated.
Strictly no refund/exchange for the following:
To do a return, customers can make their way to either Motherswork Headquarters OR Motherswork@Great World.
Returned item will be assessed and buyer will be notified after 2 Working Days if the returned item is eligible for return.
(Please attach a note with the order Number to the return , E.g. #1005)
If Return is not accepted, Customer may:
- Collect back the items at the point of return; OR
- Request to send back item with Motherswork appointed courier ($6)
If Return is accepted :
Motherswork Points equivalent to the item returned will be credited to your account.
$1.00 = 100 Points
$59.90 = 5990 Points
Refunds will be given at the discretion of the Company Management.
8 Lorong Bakar Batu
Mon - Sat : 10AM - 5PM (1-2PM Break)
Motherswork @ Great World
1 Kim Seng Promenade
Mon - Sun : 10AM - 9PM
Your Feedback is so Important to us!
Please leave us a review to earn 100 points!
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- Review can be made under the product description
For A Beautiful
Every journey has a beginning. “My Beginnings” is a meaningful baby journal created in collaboration with obstetrician/gynaecologist Dr Ann Tan and Motherswork’s founder Sharon Wong. First launched in 2020, this project was conceived by three mothers (including Bynd Artisan’s co-founder Winnie Chan) for new mums to document — and later reminisce — their journey in stories, photos, handwritten notes and special moments and milestones with their new bundle of joy.
Featuring a minimal and timeless design, this baby journal is made up of four chapters to mark each important milestone: My Mum & Dad, Me In The Womb, My Arrival and My First Year. Filled with a variety of activity pages — lined, fill-in-the-blanks, milestones, charts for tracking growth, pockets of spaces for pictures and handwritten notes — this journal allows parents to record moments that matter.
Accompanied by a pregnancy wheel to track and calculate mummy’s due date in anticipation to meet her beautiful newborn, “My Beginnings” also comes with two handbooks written by both Dr Ann and Sharon themselves. These pocketsized booklets serve as a mother’s guide as each one dives into different aspects of preparation for motherhood.
My Beginnings Hygge Edition
What to Expect When You Are Pregnant
As a skilled practitioner with more than 20 years of specialised experience and a proud mum of three daughters, Dr Ann shares her knowledge on the bare essentials which will take you from the start of the pregnancy to the delivery of your baby.
What to Buy & When to Buy
Preparing for the arrival of your newborn requires plenty of research on essentials that new mums need to buy before having a baby. A mum of three with over 25 years of passion and dedication in searching for the best baby products from all over the world, Sharon shares more about the fundamentals of what to buy and the right timing to buy months before welcoming your newborn.
Featured above: Teresa Lim (@teeteeheehee) — illustrator and embroidery artist, with her daughter, Noemi.
About Dr Ann Tan
Dr Ann Tan is an Obstetrician and Gynaecologist with a passion for helping couples achieve their dream of having healthy babies. With more than 20 years of specialised experience, she has extensive expertise in handling complex and high-risk conceptions and pregnancies. Her passion has led her to journey with couples and share in their joy of parenthood, which till today remains the key driver in her medical practice.
About Sharon Wong
Sharon Wong is the CEO, founder, creative director and most importantly, the passion behind motherswork. She has over 25 years of experience in building brands. Her dedication to searching for baby products to provide the best environment to keep her babies safe and happy whilst balancing career and quality time with them led to the creation of motherswork, over 20 years ago.
About Bynd Artisan
Bynd Artisan is an experiential gifting concept that invites customers to create a perfect personalised gift that befits their taste and the occasion. Born from a legacy of craftsmanship, the brand keeps its rich heritage of leather- and paper-crafting relevant, fresh and interesting by continuously innovating new products, gift ideas and experiences, such as crafting workshops, and collaborating with artists and creatives to offer unique, exclusive collections ranging from notebooks to small leather accessories. This passion for artisanship and design extends from personal to corporate gifting with bespoke options.