Motherswork only ships within Singapore currently.
Orders are processed and shipped Monday through Friday. Once items have been processed and picked up, our courier will normally deliver within the next day.
COVID-19 Circuit Breaker Update
Standard/Free Shipping orders can expect delays during Circuit Break period. Our courier estimates that standard/free shipping may take 5-7 working days due to high order volume island wide. We do apologise for the slower delivery timing. You may consider the same day shipping option if you have an urgent need.
COVID-19 Circuit Breaker Update
Due to the developing COVID-19 situation, Express shipping will be changed to Same Day Shipping. Same Day Shipping will apply to orders placed before 12PM between Monday - Friday. Buyers can expect to receive their orders on the same day after 12PM.
We know a lot of parents are either at home or would like to remain home during this time. We will be reducing our minimum purchase amount to 30 SGD to help families who would like to purchase online. For orders below 30 SGD there will be a flat shipping rate of 6 SGD.
Self Collection @ Motherswork Great World
You may opt for self collection at our store (Motherswork@Great World). Once order is placed, there will be a 1-2 working day delay for us to process and prepare for Self Collection.
Once it is ready for collection, a message will be sent to your contact number to notify you.
Collection Date & Time:
Local Assembly Service via Motherswork Delivery Team
Cots/Cotbeds: $50 per location
Playhouses: $150 per set
Estimated Delivery Time: 3 to 7 working days
Overseas Shipment Worldwide
Do email us at firstname.lastname@example.org with the product and shipping address. Thereafter we will give you a shipping quotation and approximate shipping time. Please note that any taxes or duty imposed by the country's Immigration (at the discretion of the Authorities) if any is entirely payable to the recipient. You may wish to call the immigration authority to check on customs clearance before you proceed with your order. Mothers Work will not issue refund for goods held by customs.
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at email@example.com with details of the product and the defect. Do ensure that items returned are in original condition with its original packaging, parts and accessories to qualify for goods return within 7 days after delivery.
Product(s) to be exchange must be of the same value or higher. A top up will be required if the value is higher.
For returns, the same value will be refunded as Motherswork voucher, excluding delivery charges, promotional discounts. Upon approval of return & refund request.
We are unable to facilitate any exchange or refund at our brick and mortar unless otherwise stated.
Strictly no refund/exchange for the following:
We will only refund your paid orders if your request meets any of the following conditions:
Refunds will be given at the discretion of the Company Management.
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The Urban Kanga portable car seat was made for the modern urban family lifestyle. Car sharing, carpooling, taxi use and other modern transportation conveniences are now so much easier and enjoyable with this easy folding, lightweight car seat
This forward facing portable child restraint falls under the Group 1 Universal category, and is classified as a safety device in the case of an accident. As with all child restraints, correct installation and secure fastening of the child is a must.
The Urban Kanga's design maintains all safety requirements to keep your child safe, while enabling you to go where you want to. This car seat takes the weight and bulk out of your usual car seat, so you can have an easier time travelling with your child. Simply fold and go! Be inspired by freedom.
What are the age requirements for the Urban Kanga?
This child restraint is suitable for children between 9-18kg (20-40 lbs) and around 9 months to 4 years old.
How is the Urban Kanga certified?
This product carries the European ECE R44/44 safety certification.
Where can I use the Urban Kanga?
As long as your car is fitted with three-point retractor seat belts, the Urban Kanga can be installed in the rear left, center, or right of the car in its forward facing position. It should never be installed with a two-point seat belt alone.
What if I want to install the Urban Kanda rear facing?
The Urban Kanga is designed to only be used forward facing.
Taxi Baby carries different solutions for different families - if you're looking for a rear facing car seat or convertible car seat, check out our other options!
Does the Urban Kanga fit in the middle seat of the back of the car?
Yes it does. However, it needs to be installed with a three-point seat belt. As long as it is installed with a three-point retractable seat belt in its forward facing position, the Urban Kanga can be used in the middle, left, or right of the car.
Is the Urban Kanga seat cover washable?
Yes it is! This information can be found in the user instruction manual that is included in the box, from page 54 to page 58.
I'm having issues with my Urban Kanga. What do I do?
Our team at Taxi Baby wants to make sure that you are able to use your car seat with ease of mind. If you've purchased your Urban Kanga from Taxi Baby, feel free to contact us for help with installation or any product-related questions!
Is the Urban Kanga airplane-approved?
The Urban Kanga is within carry-on limitations set by most aircraft. Generally, the Urban Kanga can be brought onto the aircraft, but we recommend checking the policies with your airline or calling them to check. Please note that while it can be brought on as carry-on luggage, it cannot be used in-flight. This is because the Urban Kanga has to be installed with a three-point retractable seat belt, while airplanes are only fitted with two-point lap belts.
What are the folded dimensions of the Urban Kanga?
When folded, the dimensions are: L 58cm, W 34cm, D 17cm at the top and 18cm at the bottom.
Can the Urban Kanga fit in my stroller basket?
We've had success fitting it in the basket of some of the larger prams like the Baby Jogger City Select and Mountain Buggy Duet, but it's usually a bit too big for regular pram baskets. Another option is to hang the Urban Kanga's carry bag from the handle of your stroller.
Will the Urban Kanga fit on my stroller?
The Kanga is not designed to be used in the seating position of a stroller, or attach to a stroller with adapters (if you are specifically looking for this feature, consider the Cosco Scenera NEXT). However, many parents have managed to 'hack' the Kanga onto their stroller for mobility and convenience. We call these #strollerhacks, and most require the use of our #strollerhack pack which includes a small luggage strap (regular luggage straps are too long for this purpose), bungee cord and bungee loop. Most #strollerhacks mimic the mechanism of the Mountain Buggy Nano's universal car seat adapter, which is effectively and in-build luggage strap.
What is the shelf life of the Urban Kanga?
European seats are not required to specify an expiry date, but all plastic products degrade over time. The manufacturer recommends 1 seat = 1 child. Generally, it is not advisable to hand seats down for a multitude of reasons, even though there is no direct indication that there will be any degradation after 4-5 years. Based on this, we do not recommend using your Urban Kanga after it's older than 6 years.
The carry bag that came with my Urban Kanga is broken/torn! Can you send me a replacement?
Take some photos of your damaged Urban Kanga carry bag and reach out to us - if you bought your Urban Kanga from us, we'll send you a replacement. Please note that we only offer carry bag replacements if your bag is damaged from wear and tear. In the case of misplaced carry bags, we do not offer replacements.