Motherswork only ships within Singapore currently.
Motherswork offers free standard shipping for all orders above $60. For orders below $60 there is a flat shipping rate of $6. Standard shipping usually takes three to five working days for the order to be processed and delivered. Orders are processed and shipped Monday through Friday. Once items have been processed and picked up, our courier will normally deliver within the next day. For urgent orders, please use our Same Day Shipping at an additional charge of $10.
COVID-19 Circuit Breaker Update
Due to the developing COVID-19 situation, Express shipping will be changed to Same Day Shipping. Same Day Shipping will apply to orders placed before 12PM between Monday - Friday. Buyers can expect to receive their orders on the same day after 12PM. We are unable to process Same Day Shipping for orders placed during weekends and public holidays. The orders will be delivered on the next working day.
Self-Collection @ Motherswork Great World
Self-Collection is only available at Motherswork Great World, located at Great World City,
1 Kim Seng Promenade
Mon - Sun : 10AM - 9PM
Tel: 6738 5886
If you have selected Self Collection @ Motherswork Great World during check-out, a self-collection confirmation email will be sent to you within 3-5 working days.
Important: Please do not collect your order(s) until you have received the self-collection confirmation email. If you do not receive an email after 5 working days, please check your spam or junk email folders. If you still do not receive an email, please contact our customer service at firstname.lastname@example.org.
What happens after you have received your confirmation email?
Kindly arrange to collect your orders within 14 days after receipt of the e-mail. Orders that are not collected within 14 days will be returned to our warehouse located at 8 Lorong Bakar Batu #05-12 Singapore 348743. Please contact our customer service at email@example.com before heading to our warehouse. Collection at our warehouse is available between Mondays and Fridays, excluding public holidays, from 9am to 12pm and 2pm to 4pm. Orders which remain uncollected for 60 days from the self-collection confirmation email date shall be forfeited at the discretion of Motherswork Pte. Ltd. without refunds.
Local Assembly Service via Motherswork Delivery Team
Cots/Cotbeds: $50 per location
Playhouses: $150 per set
Average Booking : 3 to 7 working days
Overseas Shipment Worldwide
Do email us at firstname.lastname@example.org with the product and shipping address. Thereafter we will give you a shipping quotation and approximate shipping time. Please note that any taxes or duty imposed by the country's Immigration (at the discretion of the Authorities) if any is entirely payable to the recipient. You may wish to call the immigration authority to check on customs clearance before you proceed with your order. Mothers Work will not issue refund for goods held by customs.
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at email@example.com with details of the product and the defect. Do ensure that items returned are in original condition with its original packaging, parts and accessories to qualify for goods return within 7 days after delivery.
Product(s) to be exchange must be of the same value or higher. A top up will be required if the value is higher.
For returns, the same value will be refunded as Motherswork voucher, excluding delivery charges, promotional discounts. Upon approval of return & refund request.
We are unable to facilitate any exchange or refund at our brick and mortar unless otherwise stated.
Strictly no refund/exchange for the following:
To do a return, customers can make their way to either Motherswork Headquarters OR Motherswork@Great World.
Returned item will be assessed and buyer will be notified after 2 Working Days if the returned item is eligible for return.
(Please attach a note with the order Number to the return , E.g. #1005)
If Return is not accepted, Customer may:
- Collect back the items at the point of return; OR
- Request to send back item with Motherswork appointed courier ($6)
If Return is accepted :
Motherswork Points equivalent to the item returned will be credited to your account.
$1.00 = 100 Points
$59.90 = 5990 Points
Refunds will be given at the discretion of the Company Management.
8 Lorong Bakar Batu
Mon - Sat : 10AM - 5PM (1-2PM Break)
Motherswork @ Great World
1 Kim Seng Promenade
Mon - Sun : 10AM - 9PM
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Mustela All-Famous Newborn Set includes a complete starter set for baby's bath time, hydration and diaper changing needs. Baby's skincare routine includes bathing body, hair & scalp cleansing, after-bath moisturizing and hydrating. Diaper changing essentials include gentle cleansing and skin protection care. Refer to the video below for a step-by-step guide on how to use this Newborn Set.
FREE Gift Included!
Mustela Gentle Cleansing Gel for Hair & Body is suitable for baby and child. This foaming cleansing gel, body and hair, is ideal for daily use from birth on*. Thoroughly cleanses while respecting newborn*, baby and child's skin and delicate scalp. Soothes the skin and compensates for the drying effects of bathing. Tear-free formula.
Mustela Foam Shampoo for Newborns is a foam shampoo for newborn’s scalp and delicate hair, ideal for daily eliminating and preventing of cradle cap. It gently cleanses the scalp, from birth on*. Promotes elimination of cradle cap. Tear-free formula.
Mustela Hydra Bebe Body Lotion is a non-greasy formula penetrates immediately for long-lasting moisture and protection against dry baby skin. Body milk for child and baby, from birth on, including babies newly-discharged from neonatal care. Strengthens the skin barrier and leaves the skin feeling silky, supple and even softer. Preserves the skin’s cellular resources of the newborn, baby and child thanks to Avocado Perseose®.
Mustela Hydra Bebe Facial Cream is specially formulated for use from birth on and designed for the daily care of your baby’s face. Hydrates and strengthens baby’s skin, from birth on. Protects the vital resources in baby's skin today for tomorrow.
Mustela No-rinse Cleansing Water is a gentle no-rinse cleansing water for baby and child, face and diaper area, from birth on (micellar water for baby or child's daily care). It thoroughly and gently cleanses all impurities. Softens newborn*, baby and child's skin.
Mustela Vitamin Barrier Diaper Rash Cream 123 is a cream has been specially formulated to act on the factors that trigger skin discomfort at their source thanks to a unique combination of patented natural active ingredients, thus guaranteeing three-fold effectiveness. Complete skincare for nappy area.
Recommended for 0+ months.